This morning someone came in asking if she could find out which, if any, books were on her uncle's card, and how much he owed so that she could pay it off or pay the cost of replacement. Due to Data Protection, we're not allowed to give this information out - but the reason she wanted it is because her uncle is in a coma, and if he comes round they want him to have minimal things to worry about.
In her situation the last thing I'd be concerned about would be library books - incidents like that really make you think about the things you whinge about on a daily basis. Nothing in the day to day reality of work life is really that bad, is it?
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